Question 1

Which dental handpiece brands do you repair?

Accepted Answer

We repair most major brands and models of dental handpieces.

In the rare cases where a handpiece cannot be repaired, this is usually because it is beyond  economical repair.

Question 2

What warranty is included with your handpiece repairs?

Accepted Answer

All handpiece repairs are covered by a 90-day warranty, while turbines, rotors and cartridges come with a 6 to 12-month warranty, depending on the type fitted.

Question 3

What is the typical turnaround time for a handpiece repair?

Accepted Answer

We aim to complete most repairs on the same day once the handpiece reaches our engineers, with the repaired handpiece typically returned to you within 24 hours. If we need to order specific parts or materials to complete the repair, we will keep you informed throughout the process and provide an updated timeframe.

Question 4

How much does it cost to repair a dental handpiece?

Accepted Answer

Handpiece repairs and servicing start from £25 + VAT. The cost will depend on the make and model of your handpiece and the repairs or parts required.

Question 5

Will I receive a quote before any repair work is carried out?

Accepted Answer

Yes. Once your faulty handpiece or small equipment has been received, our experienced engineers will carry out a thorough assessment and provide you with a quotation before any work begins.

Question 6

What happens if my handpiece is not worth repairing?

Accepted Answer

If the cost of repairing your handpiece is likely to exceed its value, we will always be transparent with you and explain the most cost-effective option.

If a replacement is more suitable than a repair, we can also help you choose a suitable handpiece from our range of trusted products.

Get in Touch

Domande frequenti